Notice to Public
Little Havana Activities & Nutrition Centers of Dade County, Inc. (“LHANC”) complies with applicable Federal civil rights laws and does not discriminate, exclude people or treat them differently on the basis of race, color, national origin, age, disability, sex, pregnancy or sexual orientation. Any person who believes she or he has been aggrieved by any unlawful discriminatory practice under Title VI may file a complaint with Little Havana Activities & Nutrition Centers of Dade County, Inc.
For more information on Little Havana Activities & Nutrition Centers of Dade County's civil rights program and the procedures to file a complaint, contact (305) 858-0887 ext 1244, email Info@Lhanc.org or visit our adminitrative office at 700 SW 8th Street, Miami, FL 33130.
If the information is needed in another language, please contact (305) 858-0887.
Non-Discrimination Notice
Little Havana Activities & Nutrition Centers of Dade County, Inc. (“LHANC”) complies with applicable Federal civil rights laws and does not discriminate, exclude people or treat them differently on the basis of race, color, national origin, age, disability, sex, pregnancy or sexual orientation. As a TPA-licensed vendor for Sunshine Health, we can help facilitate free aids and services to people with disabilities to communicate effectively with us, such as:
- Qualified sign language interpreters
- Written information in other formats (large print, audio, accessible electronic formats, other formats)
- Free language services to people whose primary language is not English, such as:
- Qualified interpreters
- Information written in other languages
If you need these services, contact LHANC Provider Relations at (305) 323-6173 or Sunshine Health at 1 (855) 463-4100 (TTY 1 (800) 955-8770).
Website Privacy Policy
Little Havana Activities & Nutrition Centers of Dade County, Inc. ("LHANC," "we," "our," or "us") is committed to protecting the privacy and security of the personal information entrusted to us. As a nonprofit healthcare and human services organization serving older adults, individuals with disabilities, children, and families throughout South Florida, we recognize the importance of maintaining your trust and safeguarding your information.
This Website Privacy Policy explains how we collect, use, disclose, and protect information obtained through our website located at www.lhanc.org ("Website"). It applies only to information collected through the Website and does not replace or modify LHANC's Notice of Privacy Practices, which governs the use and disclosure of Protected Health Information (PHI) under the Health Insurance Portability and Accountability Act of 1996 (HIPAA).
By accessing or using this Website, you acknowledge that you have read and understand this Privacy Policy.
Information We Collect
Depending on how you interact with our Website, we may collect the following categories of information:
Information You Voluntarily Provide
You may voluntarily provide personal information when you:
• Submit a Contact Us form
• Request information regarding our programs or services
• Make an online donation
• Apply for employment
• Submit a volunteer inquiry
• Register for community events
• Subscribe to newsletters or other communications
Information collected may include:
• Name
• Mailing address
• Email address
• Telephone number
• Organization (if applicable)
• Information contained in your message or inquiry
• Employment-related information submitted with an application
Providing this information is voluntary; however, certain information may be necessary for us to respond to your request.
Information Collected Automatically
When you visit our Website, certain technical information may be collected automatically, including:
• Internet Protocol (IP) address
• Browser type and version
• Device type
• Operating system
• Date and time of access
• Pages visited
• Referring website
• General geographic location based on IP address
• Website usage statistics
Cookies and Similar Technologies
Our website may use cookies and similar technologies to:
• Remember user preferences
• Improve website functionality
• Measure website traffic
• Analyze visitor interactions
• Improve user experience
Most internet browsers allow you to manage or disable cookies through your browser settings. Disabling cookies may affect certain Website features.
Google Analytics and Website Analytics
LHANC may use Google Analytics or similar website analytics services to better understand how visitors use our Website.
These services collect anonymous usage information such as pages visited, session duration, browser type, and general geographic location. The information collected does not identify individual visitors.
You may learn more about Google Analytics by visiting Google's Privacy Policy and available opt-out tools.
How We Use Information
Information collected through our Website may be used to:
• Respond to inquiries
• Provide information regarding our programs and services
• Process donations
• Process employment applications
• Respond to volunteer requests
• Improve Website functionality
• Monitor Website security
• Maintain internal records
• Comply with legal and regulatory obligations
• Communicate with individuals who request information from LHANC
We use personal information only for legitimate organizational purposes consistent with this Privacy Policy.
Online Donations
LHANC accepts online donations through PayPal.
When you make a donation, your payment information is collected and processed directly by PayPal using secure encryption technologies. LHANC does not receive or store your complete credit card number, debit card number, or banking information on our Website servers.
Your use of PayPal is subject to PayPal's own Privacy Statement and Terms of Service.
Protected Health Information (HIPAA)
LHANC provides healthcare and human services that may involve Protected Health Information ("PHI") as defined by HIPAA.
This Website is not intended for transmitting confidential medical information.
Please do not submit:
• Medical records
• Health insurance information
• Medicare or Medicaid identification numbers
• Social Security numbers
• Medical diagnoses
• Treatment information
• Prescription information
• Any other confidential health information
through our Website contact forms or standard email.
Any PHI received by LHANC as part of providing healthcare services is governed by our Notice of Privacy Practices and applicable federal and Florida law.
Website Communications
If you choose to communicate with LHANC using our Contact Us form or by email, we will use the information you provide to respond to your inquiry.
Because standard email and Website forms may not be encrypted end-to-end, you should avoid sending confidential or sensitive personal information through these communication methods.
Sharing of Information
LHANC does not sell, rent, or trade your personal information.
We may disclose information only when necessary to:
- Provide requested services
- Process donations through PayPal
- Comply with applicable federal or Florida law
- Respond to court orders or legal process
- Protect the rights, safety, or property of LHANC or others
- Prevent fraud or unlawful activity
We may also share information with trusted service providers who perform services on our behalf, provided they maintain appropriate safeguards and use the information only for authorized purposes.
Data Security
LHANC maintains administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.
These safeguards include, where appropriate:
- Secure website hosting
- Encryption technologies
- Firewall protections
- Access controls
- Employee privacy and security training
- Periodic security monitoring
- Vendor security oversight
Although we strive to use commercially reasonable safeguards, no Internet transmission or electronic storage method can be guaranteed to be completely secure.
Third-Party Websites
Our Website may contain links to websites operated by governmental agencies, healthcare organizations, community partners, social media platforms, or other third parties.
LHANC is not responsible for the privacy practices, security, or content of third-party websites.
We encourage users to review the privacy policies of any external website before providing personal information.
Children's Privacy
This Website is not intended to collect personal information directly from children under the age of 13 without appropriate parental or legal guardian consent.
Your Choices
You may:
- Request that we update inaccurate contact information.
- Unsubscribe from marketing or informational communications.
- Contact us with questions regarding our privacy practices.
Certain information may be retained as required by law, grant requirements, audit obligations, or organizational record retention policies.
Changes to This Privacy Policy
LHANC reserves the right to modify this Privacy Policy at any time.
Any revisions will become effective when posted on this Website.
The Effective Date at the top of this Policy indicates when the most recent revisions were made.
Governing Law
This Privacy Policy shall be governed by and construed in accordance with the laws of the State of Florida and applicable federal law, including HIPAA where applicable.
Notice Regarding Protected Health Information
If you are a patient or participant in one of LHANC's healthcare programs, the use and disclosure of your Protected Health Information is governed by LHANC's separate Notice of Privacy Practices, which is available upon request and should be reviewed in conjunction with this Website Privacy Policy.